Shipping Methods and Timelines: We offer standard shipping via USPS/FedEx with delivery typically within 3-5 business days. Expedited shipping options are available for faster delivery.
Shipping Costs: Shipping costs vary based on the destination and selected shipping method. Free shipping is available on orders over $50.
Order Processing Time: Orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information.
International Shipping: We ship internationally to select countries. International shipping costs and delivery times vary.
Customs and Duties: Customers are responsible for any customs duties or taxes imposed by their country.
Lost or Damaged Packages: Contact us immediately if your package is lost or damaged during transit. We will assist in resolving the issue promptly.
Returns Due to Shipping Issues: If a package is returned to us due to an incorrect address provided by the customer, additional shipping charges may apply for reshipment.
Shipping Address for Returns and Exchanges: Ktown Clothing 1351 Doubleday Ave, Ontario, CA 91761 United States
Customer care can be contacted at business@ktowngirlcom, expect a 12-24 hour response time for all matters.
Contact Information: For any questions regarding shipping, please contact our customer support at business@ktowngirl.com or call directly to our staff support line at +1 (818) 254-8987 (Call and data rates may apply)